This software application and our website (together referred to as
"Crunchr app") is owned and operated by Global Property Specialists Pty
Ltd trading as Crunchr (ABN. 43 155 767 089) (referred to as the
"Crunchr") and will be referred to as "We", "our" and
collection and use of personal information you may supply to us through
your conduct on our app or web site.
We reserve the right, at our discretion, to modify or remove portions of
other terms and conditions applicable to our app or web site. We do not
make any representations about third party web sites that may be linked to
the Crunchr app.
We recognise the importance of protecting the privacy of information
collected about visitors to our app or web site, in particular information
that is capable of identifying an individual ("personal information").
obtained through the app or web site, will be dealt with. This Privacy
Policy should be reviewed periodically so that you are updated on any
changes. We welcome your comments and feedback.
We value privacy
We take the protection of your personal information very seriously. This
policy is designed to describe the personal information we collect, how we
protect it and what we do with it.
From time to time, we may need to change this policy. If we do so, we will
post the updated version on the Crunchr app and it will apply to all of
your information held by us at the time.
have been posted will signify your acceptance of such changes. If you do
Personal information about visitors to our site is collected only when
knowingly and voluntarily submitted. For example, we may need to collect
such information to provide you with further services or to answer or
forward any requests or enquiries. It is our intention that this policy
will protect your personal information from being dealt with in any way
that is inconsistent with applicable privacy laws in Australia.
Use of Information
Personal information that visitors or users submit to Crunchr app is
used only for the purpose for which it is submitted or for such other
secondary purposes that are related to the primary purpose, unless we
Copies of correspondence sent from the Crunchr app or website, that may
contain personal information, may be stored as archives for
record-keeping and back-up purposes only.
Your data and information may be transferred out of Australia or to a
third party service as a result of a sale, acquisition, merger,
reorganisation or other change of control, or to a provider for data
analysis (including consumer targeting, product positioning, market
research, consumption trends analysis), process, or storage to improve
our system performance and our services.
We may de-identify your personal information or aggregate it in such a
way that it cannot be used to identify any individual. We may disclose
de-identified information to several entities, including:
advertisers and other third-parties for their commercial, marketing,
research and promotional purposes;
organisations approved by us that conduct research into consumer
other users of CRUNCHR for the purpose of comparing their personal
financial situation against that of the broader community.
Collecting information on Registered members
As part of registering with us, we collect personal information about
you in order for you to take full advantage of our services. To do this
it may be necessary for you to provide additional information to us as
Registration is mandatory. Registration may include submitting your
name, email address, address, and telephone numbers.
You may access this information at any time by logging in and going to
your user profile.
You acknowledge and warrant that any data or information, which you
provided to us, is provided with the owner’s authorisation, or belongs
You acknowledge and agree that we may contact you at any time (even
after the termination of your subscription) via the App, your email, or
any other means regarding, but not limited to, notifications, alerts,
system or service updates, security, payment issues, newsletter,
marketing or advertisement, etc.
Credit Card Details
Certain Payment may be made through a third party service provider, and
we do not keep any of your personal information provided to the third
party service provider for the payment or transaction. Please refer to
service provider for further information.
Apart from where you have consented or disclosure is necessary to
achieve the purpose for which it was submitted, personal information may
be disclosed in special situations where we have reason to believe that
doing so is necessary to identify, contact or bring legal action against
anyone damaging, injuring, or interfering (intentionally or
unintentionally) with our rights or property, users, or anyone else who
could be harmed by such activities. Also, we may disclose personal
information when we believe in good faith that the law requires
We may engage third parties to provide you with goods or services on our
behalf. In that circumstance, we may disclose your personal information
to those third parties in order to meet your request for goods or
We will not decline any legal request issued by any governmental
institutions or organisations to access your information, data, images,
and / or files.
We strive to ensure the security, integrity and privacy of personal
information submitted to our sites, and we review and update our
security measures in light of current technologies. Unfortunately, no
data transmission over the Internet can be guaranteed to be totally
secure, and information can be lost.
However, we will endeavour to take all reasonable steps to protect the
personal information you may transmit to us or from our online products
and services. Once we do receive your transmission, we will also make
our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services
related to our information systems are obliged to respect the
confidentiality of any personal information held by us. However, we will
not be held responsible for events arising from unauthorised, authorised
or any access to your personal information.
You acknowledge that when you leave your phone unlocked, any one may
have access to all your data and information, including disclosing,
adding, deleting, or modifying any of your data and information through
It is your responsibility to keep your account and data secured, such as
logging out of your account after you have finished using the App,
especially when you are using Crunch app on a public network, or
computer, and not disclosing your password to another third party.
You are responsible for maintaining the confidentiality of your password
and account, and are fully responsible for all activities that occur
under your password or account.
You must report to us any misuse, security breach or compromise of your
Crunchr app account as soon as you become aware of any such misuse or
Collecting Information from Users
Our web servers or system may gather your IP address, device id and MAC
address to assist with the diagnosis of problems or support issues with
Cookies, Token, Applets and other method
better experience. These technologies allow us to increase your security
by storing your session ID and are a way of monitoring single user
access. This aggregate, non-personal information is collated and
provided to us to assist in analysing the usage of the site.
We may collect new or different types of information directly or
indirect from you from time to time. This may include the use of log
file, clear gif, device identification information such as, but not
limited to, mobile carrier, device type and manufacturer, phone number,
and, depending on your mobile device settings, software versions, your
geographical location data, including GPS coordinates (e.g. latitude
and/or longitude) or similar information regarding the location of your
We may at any time introduce new features that may collect new or
different types of information.
Access to Information
We will endeavour to take all reasonable steps to keep secure any
information which we hold about you, and to keep this information
accurate and up to date. If, at any time, you discover that information
held about you is incorrect, you must contact us immediately to have the
Links to other sites
We provide links to Web sites outside of our app or web sites. These
linked sites are not under our control, and we cannot accept
responsibility for the conduct of companies linked to our website.
Before disclosing your personal information on any other website, we
advise you to examine the terms and conditions of using that Web site
and its privacy statement.
We may use third party advertisement networks, social media companies,
and other third party services to collect information about your online
behaviour on the Crunchr App or our Website to improve our service. We
will endeavour to require all our third party service providers to
European Union General Data Protection Regulation (the GDPR)
For European users, we endeavour to comply with the GDPR, wherever
possible. Pursuant to the GDPR, you have the additional right to be
forgotten to our system. Please note that we are not responsible for any
form of data loss or information loss when this right has been invoked
Problems or questions
If we become aware of any ongoing concerns or problems with our app or
web sites, we will take these issues seriously and work to address these
concerns. If you have any further queries relating to our Privacy
Policy, or you have a problem or complaint, please contact us.
For more information about privacy issues in Australia and protecting
your privacy, visit the Australian Federal Privacy Commissioner's web